If you have ordered a Windows digital or download product then your order will be delivered to your email inbox and your account page on our website a few minutes after payment confirmation. If you have ordered an Office digital or download product then your order will be delivered to your email inbox and account page on our website within 3 hours after payment confirmation.

If you have ordered a physical product from us then your order will be shipped by Royal Mail or DPD – UK delivery typically takes 2 – 4 days and delivery to the rest of the world takes up to 10 days.